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Catalogo Corsi > Microsoft > Windows Vista > Installing, Configuring, Troubleshooting, and Maintaining Windows Vista (MS-5117)
MS-5117

Installing, Configuring, Troubleshooting, and Maintaining Windows Vista

Classroom learning Virtual Learning E-learning On-site learning

Questo corso di tre giorni fornisce ai professionisti IT le conoscenze necessarie per installare, distribuire, configurare, mettere in sicurezza, gestire e fare il troubleshooting di Windows Vista. Il corso, di carattere avanzato, è utile agli Enterprise Desktop Support Technicians che vogliono avere una conoscenza approfondita di Windows Vista.



Cosa si impara

Al completamento del corso i partecipanti saranno in grado di:

  • Installare Windows Vista.
  • Fare il troubleshooting del processo di startup.
  • Configurare hardwar e periferiche in computer basati su Windows Vista.
  • Configurare il supporto di rete in computer basati su Windows Vista.
  • Mettere in sicurezza computer basati su Windows Vista.
  • Gestire e ottimizzare computer basati su Windows Vista.

Cosa si impara


Chi dovrebbe partecipare

Il corso è rivolto a professionisti IT che lavorano abitualmente al supporto di sistemi operativi desktop, applicazioni desktop, mobile device, networking, e hardware. Gli studenti devono saper combinare esperienza tecnica a capacità di problem solving e decision-making, e avere una conoscenza approfondita del proprio ambiente tecnico e di business. Occorrono esperienze di utilizzo di Windows XP SP2 e di sistemi operativi Windows di fascia server.



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Vedi/Nascondi  Contenuto dettagliato

Module 1: Installing, Upgrading, and Deploying Windows Vista
This module starts by introducing the key features of the various editions of Windows Vista. There are a number of ways to install Windows Vista, but first you must verify that the hardware platform meets the requirements of the edition that you want to install, and you must plan any necessary upgrades.

In this module, you will learn how to install Windows Vista, and how to upgrade or migrate from earlier versions of the Windows operating system to Windows Vista Ultimate edition. You will also learn how to upgrade between the editions of the Windows Vista operating system.

This module introduces you to the imaging process and provides you with information that will help you to select the preferred image deployment method. This module also introduces you to the process of manually applying desktop images by using the deployment infrastructure. You can use this process to create computer images that can help you to reinstall or to rebuild computers in your organization.

Lessons

  • Introduction to Windows Vista
  • Performing a Clean Installation of Windows Vista
  • Upgrading and Migrating to Windows Vista from a Previous Version of Windows
  • Upgrading Between Windows Vista Editions
  • Windows Vista Desktop Deployment Infrastructure
  • Preparing the Target Computer
  • Obtaining and Applying a Desktop Image
     

Lab 1: Installing Windows Vista

  • Verifying hardware requirements
  • Installing Windows Vista from DVD (simulation)

Lab 2: Upgrading to Windows Vista Ultimate

  • Upgrading from Windows XP to Windows Vista Ultimate (simulation)
  • Upgrading from Windows Vista Business to Windows Vista Ultimate (simulation) 

Lab 3: Applying Desktop Images

  • Booting to the Windows Pre-Installation Environment
  • Applying an Image from the Network
  •  Verifying Desktop Image Deployment
      

Module 2: Troubleshooting Windows Vista Startup
Developing and using a troubleshooting methodology will help you to quickly and easily diagnose and resolve computer-related problems. During this module, you discuss a troubleshooting methodology and identify the role of a troubleshooting methodology and the benefits it will bring to your organization.

In this module, you learn how to identify and troubleshoot issues that affect the ability of the operating system to startup and how to identify the services that are running on the operating system. You also learn how to use the Windows Vista operating system advanced troubleshooting tools, collectively known as the Windows Recovery Environment (Windows RE).

Lessons

  • Overview of a Troubleshooting Methodology
  • Overview of the Windows Vista Startup Process
  • Troubleshooting the Windows Vista Startup Process with Windows RE
  • Troubleshooting Operating System Services
     

Lab 1: Preparing for Remote Troubleshooting

  • Obtaining Information Remotely from Windows Vista
  • Using the System Information Tool Remotely

Lab 2: Troubleshooting Windows Vista Startup Problems

  • Gathering System Information and Developing a Plan of Action
  • Implementing the Proposed Plan of Action
  • Clean Booting Windows Vista

 

Module 3: Configuring and Troubleshooting Hardware and Devices
This module explains how to troubleshoot hardware failures. You will look at both physical hardware failures and failures associated with hardware device drivers. This module also discusses the improved print architecture in the Windows Vista operating system and the new Windows BitLocker™ Drive Encryption mechanism, which provides drive integrity and encryption for the hard disk of your computer.

Lessons

  • Installing and Configuring Windows Vista Device Drivers
  • Overview of Troubleshooting Hardware
  • Dealing with Physical Failures
  • Dealing with Device Driver Failures
  • Troubleshooting Printing in Windows Vista
  • Troubleshooting BitLocker Protected Computers
     

Lab 1: Configuring Devices

  • Managing Device Drivers

Lab 2: Troubleshooting Hardware

  • Gathering Customer Information and Developing a Plan of Action
  • Resolving a Printing Problem
  • Checking for Signed Device Drivers
     

Module 4: Configuring and Troubleshooting Networking
In this module, you will see how to use the new Windows Vista tools to share and manage Windows Vista files. You will learn how to connect Windows Vista to a network, and how to configure and troubleshoot the Remote Access features of Windows Vista. The module also describes how to configure wireless networking and identifies the most likely cause of network problems in a number of given network scenarios.

Lessons

  • Sharing Data with Others
  • Managing Windows Vista Files
  • Configuring Network Connectivity
  • Configuring Remote Access
  • Networking Without Wires
  • Connecting to a Wireless Network
  • Determining Network Settings
  • Troubleshooting Network Connections
     

Lab 1: Sharing Files by Using Windows Vista

  • Sharing Data with Others
  • Managing Files 

Lab 2: Configuring Remote Access

  • Configuring a VPN 

Lab 3: Networking Mobile Computers

  • Configuring a Wireless Network
  • Troubleshooting a Connection to a Wireless Network 

Lab 4: Troubleshooting Networks

  • Gathering Customer Information
  • Gathering Relevant Computer Information
  • Resolving the Problem
     

Module 5: Configuring and Troubleshooting Security
In this module you will learn how Windows Vista provides advanced network security to help counter the threats that exist in modern business and home network environments. Microsoft Windows Vista includes new and updated functionality, including User Account Control, Windows Defender, and Windows Firewall.

This module will ensure that you understand how the new Windows Vista security features work so that you can quickly and effectively diagnose and fix any problems.

Lessons

  • Overview of User Account Control
  • Troubleshooting User Account Control
  • Configuring Windows Defender in Windows Vista
  • Configuring Windows Firewall Settings
     

Lab 1: Configuring User Account Security

  • Requesting an Application to Run Elevated One Time
  • Marking an Application to Always Run Elevated
  • Configuring User Account Control Panel

Lab 2: Configuring Network Security

  • Configuring Windows Defender
  • Configuring Windows Firewall 

Lab 3: Troubleshooting Security-Related Issues

  • Gathering Customer and System Information and Developing a Plan of Action
  • Implementing a Plan of Action
  • Additional Security Checks

Module 6: Maintaining and Optimizing Windows Vista
In this module, you will learn how to use monitoring and configuration tools to obtain information about Windows Vista performance, and how to troubleshoot performance and reliability problems.

This module introduces you to the new diagnostic tools in Windows Vista that will help you to pinpoint problems with memory, networking, and startup failures. You will also become familiar with Windows Update and how best to configure automatic update options that help to keep your computer secure and stable.

Lessons

  • Maintaining Performance by Using Windows Vista Performance Tools
  • Optimizing Windows by Using Windows Vista Diagnostics Tools
  • Configuring Windows Update
     

Lab 1: Maintaining and Optimizing Windows Vista

  • Monitoring General System Activity by Using Resource Overview
  • Viewing System Stability by Using Reliability Monitor
  • Configuring Windows Update
  • Analyzing Collected Information and Identifying Probable Causes
  • Implementing a Plan of Action
  • Viewing and Interpreting Reports in Performance Monitor

Vedi/Nascondi  Contenuto dettagliato

Vedi/Nascondi  Contenuto dettagliato

Vedi/Nascondi  Prerequisiti

Prima di frequentare questo corso i partecipanti devono:

  • Avere famigliarità con l’hardware dei PC.
  • Avere conoscenze di base di TCP/IP.
  • Avere conoscenze di base di Windows e di Active Directory.
  • Avere esperienze di installazioni di applicazioni.
  • Avere esperienze di lavoro con la riga di comando.
  • Avere esperienze di supporto di sistemi operativi Windows precedenti.
  • Avere famigliarità con le attività di helpdesk.

Inoltre è raccomandata ma non richiesta la frequentazione del corso seguente:
5105B: Deploying Windows Vista Business Desktops.

Importante: Questo corso è particolarmente utile a quelle persone che hanno l’opportunità di utilizzare immediatamente nel loro ambiente di lavoro le conoscenze apprese.

Vedi/Nascondi  Corsi successivi

Vedi/Nascondi  Esami / Certificazioni



 
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Prezzo: € 1040 - Durata: 3 Giorni
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Per informazioni e iscrizioni: n° verde 800-824.017, e-mail info.it@gki.it
 

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